Privacy Policy

Dr. Crystal's Chiropractic Care (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our website: www.drcrystalschiropracticcare.com.

Who We Are

Our website address is: https://www.drcrystalschiropracticcare.com

Our practice is located at 419 N. Cody Road, Le Claire, Iowa 52753. You can reach us by phone at (563) 271-0226.

Information We Collect

We may collect the following information:

• Name
• Email address
• Phone number
• Information submitted through appointment request forms
• IP address and browser information (for security and spam detection)

When visitors submit forms, we collect the data shown in those forms, along with the visitor's IP address and browser user agent string to help with spam detection.

An anonymized string (hash) created from your email address may be sent to third-party services we use for spam detection. These services have their own privacy policies that govern their handling of your data.

Cookies

We use cookies to improve user experience. If you submit a form on our site, a cookie may be set in your browser for convenience. These cookies typically last for one year.

If you visit our website, temporary cookies may be set to assess browser compatibility and improve functionality. These cookies do not contain personal data.

Embedded Content

Pages on our site may include embedded content (such as maps or scheduling widgets). Embedded content behaves as if the visitor has visited the originating website. These third-party sites may collect data, use cookies, and track your interaction with that embedded content.

Who We Share Your Data With

We do not sell, rent, or share your personal information for marketing purposes.

We may share limited data with trusted service providers solely to operate our website and services — such as hosting, analytics, appointment scheduling, or messaging providers. These providers are contractually required to keep your information confidential and use it only for the services they provide to us.

How Long We Retain Your Data

• Form submissions and contact data are retained as necessary to respond to your inquiry and for legal or administrative purposes.
• You may request deletion of your personal data at any time, except where retention is required by law or for legitimate administrative purposes.

Your Rights

You may request:

• An exported file of your personal data held by us
• Deletion of your personal data

This does not include data we are required to keep for legal, administrative, or security purposes.

SMS Communications & Consent

By submitting your phone number through our website forms, you expressly consent to receive SMS text messages from Dr. Crystal's Chiropractic Care. These messages may include appointment reminders, follow-ups, and customer support messages.

Message Frequency

Message frequency may vary depending on your interaction with our services. You may receive up to 4 messages per month.

Message & Data Rates

Message and data rates may apply depending on your mobile carrier and plan.

Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS messages unless you opt in again.

Help Instructions

For assistance, reply HELP to any SMS message, or contact us at (563) 271-0226.

Data Sharing & SMS Privacy

We do not sell, rent, or share your mobile phone number or SMS consent data with third parties for marketing purposes. We may share your information only with trusted service providers that help us deliver SMS communications, and strictly not for their own marketing use.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

Contact Us

If you have questions about this Privacy Policy, please contact us:

• Phone: (563) 271-0226
• Address: 419 N. Cody Road, Le Claire, Iowa 52753
• Website: www.drcrystalschiropracticcare.com